Why Credit Unions Choose Olenick
Olenick is the only global quality engineering firm with a dedicated Credit Union Practice. We have worked with Credit Unions for over 15 years to deliver projects that reduce member friction, advance technical capabilities, and improve efficiency.
In 2018, Sharon Mueller joined our Credit Union practice, bringing with her over 17 years experience working for a large Illinois Credit Union. Her deep knowledge of project delivery, member needs, and Credit Union challenges is shaping the services we offer and the way we deliver for clients.
We work closely with IT professionals and the Credit Union business units responsible for successful project deployments. We understand that IT drives the strategy and often, the business units play a significant role in the strategy execution.
“Our banking system upgrade was a major undertaking – one that we took very seriously because our members’ financial well-being depended on it being implemented accurately and with very little disruption to service. For this reason, we made sure to pick only the best partners to work with us. In terms of testing, we had extremely high expectations. We couldn’t be more pleased with the results Olenick delivered.”
– President, Credit Union in Harrisburg, Pennsylvania
Olenick provides technology services to Credit Unions and Credit Union partners. Each organization’s needs are unique. Our partnership begins with understanding the goals to be achieved, and the resource and process gaps that are preventing success.
Our software upgrade testing process ensures your Loan and Account Origination, Collections, and Digital Banking platform solutions are ready for production use. We know that member-facing applications have to be free of defects that impact your members’ ability to engage with you.
Your business is dynamic. New integration projects, mergers and acquisitions, and complex software conversions are becoming the new normal. The need to scale up experienced resources for short and long-term project demand is critical to keeping pace.
Our clients seek us out for a number of different services, with a select few that are highest in demand:
“During a recent upgrade project, the Olenick team took great pride in learning how we use our lending and collections software, and created an extensive QA test script bank in half the time it would have taken us internally. Their involvement decreased our overall project timeline and laid a foundation for more effective testing of this software in the future.”
– IT Project Manager, Credit Union in Austin, TX
High Touch Delivery
The heart of our practice is our consultants. They understand that they represent Olenick, but work for the client. Their best practice knowledge and extensive experience pairs well with our Credit Union and partner client challenges. Olenick consultants bring projects to completion, establish best practice process, and build long-term relationships.
“The project went very well, and we have zero complaints. Olenick was super attentive and really know what they were doing. I’m happy with the documentation, and I’m sure it will come in handy as we move along.”
VP, Indirect Lending & Delinquency Resolution, Credit Union in Papillion, Nebraska
Project Recap: Credit Union Release Management
Learn how we helped a Credit Union client develop a formal Release Management process for their applications, and document steps needed to complete each application upgrade.
Project Recap: Digital Banking Enhancement for Credit Union
Olenick helped a Credit Union client execute their digital banking conversion in 4 months as opposed to the standard 12, and eliminated critical defects in the new system upon release.
Project Recap: Marketing & Design for CUSO
Learn how Olenick helped a Credit Union Service Organization educate members and staff on the benefits and functionality of a new touchless privacy-enhancing technology.
Credit Unions: Change Management
Learn how Olenick implemented a defect metrics reporting system and streamlined the Change Request process for a Credit Union client.
Credit Unions: M&A System Integration Testing
Learn how Olenick delivered a seamless alignment of critical systems for a Credit Union in their recent Merger.