Credit Unions: Performance Test Strategy and Management
Client Description:
One of the nation’s Top 100 Credit Unions and serves almost 250,000 members in the United States and Puerto Rico. They offer a full suite of deposit and loan products, as well as remote member access via multiple digital-first channels.
Business Challenge:
The client was implementing two Enterprise-wide initiatives – migrating their core system from On-Premise hosting to cloud hosting and migrating to virtual Windows 10 desktops in a private Azure cloud. Both projects required understanding changes in the end user experience. The client did not have performance testing experience or in-house resources. Assistance was requested to define their testing strategy, manage the test execution tasks and resources, and evaluate the test results.
Key Service Areas:
- Performance Testing Strategy
- Test Management
Technology:
- Azure (Private cloud)
- Citrix
- Windows 10 (Virtual machines)
- MicroFocus LoadRunner
- Siculi
- Jenkins
Solution:
- Interviewed stakeholders to collect desired requirements and performance testing outcomes
- Authored a performance testing strategy for both Enterprise-wide company initiatives
- Managed tasks to ensure there were no issues or roadblocks affecting the scheduled completion
- Configured the performance testing infrastructure (e.g. test environments) to accomplish the project goals
- Managed the off-site engineering team and their deliverables
- Improved the quality of the performance testing scripts through reviews and coding assistance
- Edited presentation content to improve the quality of final review deliverables
Impact:
- Implemented a performance testing strategy for the client that can be modified for future projects requiring similar testing
- Created performance testing infrastructure which can be used for future projects
- Enabled high-quality reporting for the client to quickly evaluate performance differences and take action to remediate
- Enabled client employees to be directed to higher-value activities through Olenick vendor and project management