Mobile Device Testing in 2014

phone chargers plugged into a power strip


Are you attached to your Mobile Device? What kind of device do you have? A high tech phone or a tablet I would imagine. Do you use it for work? Does your work give you a phone or tablet to use? Most of us use our mobile devices for both work and personal needs. I assume a lot of you check email on your phones, whether for business or personal reasons. Oh, and what about that Facebook thing….Over the past year, I have seen Facebook being used for both business and personal reasons. What about the various mobile business apps. I assume that your company allows you to add the app to your own mobile device or onto a device that is given to you by your company.

 

As you can see, the mobile device arena is expanding quickly and the devices are being used for more and more tasks; both personal and business. People are connecting them to home and work networks. People are installing their company apps on their devices. Some business teams install test software onto their own personal devices to test (hmmm BYOD comes to mind, right?).

What’s in store for 2014? Well, I don’t believe the mobile device market will get smaller. In fact, the area that is projected to get smaller will be the personal computer area. PC sales are predicted to diminish by approximately 7% this year alone with mobile device sales continuing to skyrocket.

So, as a lot of you were shopping over the holidays, you probably noticed more stores using mobile devices to check you out, right? I saw companies like Sears and REI using mobile devices to check customers out. That was pretty cool and it allowed users to checkout in different ways. It seemed to work better with only a few items though. Over the holidays, some of you also shopped at home, but still used a mobile device like a tablet or possibly your phone to make the purchases.

Well, this is just going to increase in 2014 and on. As the payment software and security get better for mobile transactions, more and more businesses will opt to include payments into their mobile websites.

So what devices do we expect to see in the marketplace this year? The birdie says that in the U.S., we will predominantly see iOS and Android take the stage, however, we cannot rule out Windows. Windows has started to get some of the market share over the past quarter. So we need to keep an eye on the Windows OS.

So now let’s get to the testing of mobile devices for 2014. As we know, there are three different types of apps that will probably be developed in 2014 and will need to be tested. Those are web based, native, and hybrid apps. Within these applications, there can be a variety of technologies involved. What seems to come to the surface when reading research materials is the up tic in the need to add payment solutions to the mobile applications. I guess in 2013, it was a slow start for the credit card payments in the mobile device arena, but the buzz is that this will be a fairly hot area this year and we should be ready to be able to test applications with payments and with that brings the need for specific test data, right? We don’t want to and should not use real data for testing purposes. But we will need test credit cards, routing numbers, account numbers, and security codes in order to make this happen. We will also need testing software for mobile devices.

Who would have thought that Android has the market over iOS going into 2014….of course this is worldwide and not just the United States. In the United States iOS still has the largest market share.

So what will businesses be using mobile devices for in 2014? One research company suggests the following… “With processor speeds on smartphones ever faster, these devices are increasingly being used for tasks that require minimal data processing but benefit from the mobile form factor. Such applications include credit card payment processing and GPS tracking. As for tablets, their larger form factor and expanding processing capabilities have resulted in their being leveraged for tasks previously performed on traditional PCs and notebooks. This is causing a technology disruption being felt across the ICT (Information & Communications Technology) industry. In addition to basic communications activities, tablets are being used by SMBs (small and medium-sized business) for productivity-related applications such as editing, sharing and storing documents. Their use for interactive and real-time communications and collaborative functions is also on the rise.”

Another area where mobile devices will be used more will be the use of virtual mobile desktops. People have the need to basically take their desk with them wherever they go and the internet is a way to do that. Virtual desktops will allow the user to transition between devices seamlessly and keep their desktop up and running. Of course this, for the most part, is a cloud environment, right? The use of this technology will continue to grow this year.

With the use of mobile devices in mind, someone needs to ‘monitor the farm’ for businesses, right? That is where mobile device management comes in. We saw some of that in 2013, but this year, there should be more focus on the management of mobile devices due to the increased use of these devices.

Where does Olenick & Associates (www.olenick.com) fit into this picture and how can Olenick support the clients that use mobile devices or write applications for mobile devices?

Olenick & Associates has been supporting mobile device testing for a few years with Olenick building their own mobile device test lab with physical devices and supporting clients from both the client site and in-house. Olenick has partnered with many mobile device testing vendors and have built up the mobile device testing practice that uses a defined methodology with consultants that have comprehensive experience in the field. Depending upon the application that needs to be tested, Olenick will conduct an assessment to determine what tool is best suited for that application or project. Olenick supports both long term and short term projects with focus on both functional and performance testing of mobile applications.

In 2014, one of Olenick’s focus’ will be to continue to support the existing mobile device testing customers along with working to assist new customers that decided that there is a need for testing of their mobile applications.

So… do does your application need professional testing? I would have to say generically that if it was developed, it needs to be tested. If your business depends upon an application for revenue, then it is imperative that your app be continuously tested from both a functional and performance perspective.

In regards to your ROI, which everyone is concerned about, it needs to be understood that even though there is always an initial investment for testing, the initial investment is much smaller than the loss would be if a mission critical defect was introduced into production and there was an outage during a critical time…just a thought.

For more on what Olenick & Associates can offer, please go to their website at www.olenick.com and fill out the contact information. A team member will contact you to discuss a solution tailored to your needs.

Resources

IDC: Windows Phone experiences

Worldwide Traditional PC, Tablet, Ultramobile and Mobile Phone Shipments On Pace to Grow

Mobility devices and applications are redefining North America SMBs

Worldwide PC, Tablet and Mobile Phone Shipments to Grow 4.5 Percent in 2013 as Lower-Priced Devices Drive Growth

Disclaimer: The thoughts are solely the opinion of the writer and not necessarily the opinion of Olenick & Associates. For Olenick’s take on this feel free to contact Olenick & Associates at info@olenick.com

By Sam Mullin, Lead Senior Consultant – Olenick & Associates, Chicago


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